[et_pb_section bb_built=”1″ _builder_version=”3.0.87″ custom_margin=”0px||0px|” custom_padding=”0px||0px|”][et_pb_row _builder_version=”3.0.87″ custom_margin=”100px||50px|” custom_padding=”0px||0px|” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.87″ background_layout=”light”]<\/p>\n
TNet Consulting\u2019s Contact Centre service represents the heart, the guarantee and the operational capacity in collecting and categorising business data that have made TNet the standard for quality in the market.<\/p>\n
With the benefit of the experience and skills acquired over time, the TNet Consulting Contact Centre has progressively expanded its operations and premises so as to be able to devote itself full-time to providing services of contact with the public:<\/p>\n
The TNet Contact Centre interacts with its clients with pre-determined members of staff and via dedicated project managers, so-called \u201ccampaign managers\u201d, who are the client\u2019s sole point of contact, responsible for ensuring the effectiveness and efficiency of the campaigns. The checks are done in real team, as well as the client feedback, should any corrective actions need to be agreed upon.<\/p>\n
The specific aims of sales development campaigns can differ, being either supplementary or complementary in nature, from making appointments for the sales network to collecting qualified, relevant information to contribute to the sales strategies coordinated with the client.<\/p>\n
If agreed with the client, the campaigns may be preceded by benchmarking test campaigns so as to analytically define – together with the client – KPIs, roadmaps, milestones, resources and budgets.<\/p>\n
The deliverables of TNet Contact Centre\u2019s campaigns include:<\/p>\n
Aside from the sales development services listed above, the TNet Contact Centre can also deal with more verticalised campaigns. These include:<\/p>\n
<\/p>\n <\/p>\n <\/b><\/b><\/lidemonstrating><\/ul>\n <\/p>\n \n <\/b><\/b><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" TNet Consulting\u2019s Contact Centre service represents the heart, the guarantee and the operational capacity in collecting and categorising business data that have made TNet the standard for quality in the market. With the benefit of the experience and skills acquired over time, the TNet Consulting Contact Centre has progressively expanded its operations and premises so […]<\/p>\n","protected":false},"author":5,"featured_media":762,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Il servizio di Contact Center TNet Consulting rappresenta il cuore, la garanzia e la capacit\u00e0 operativa nella raccolta e nella categorizzazione dei dati business che hanno reso TNet lo standard di qualit\u00e0 del mercato.\r\n\r\nForte dell'esperienza e delle professionalit\u00e0 nel tempo maturate, il Contact Center TNet Consulting ha progressivamente esteso la sua operativit\u00e0 e la sua struttura fino a potersi dedicare a tempo pieno ad attivit\u00e0 di erogazione servizi di contatto con il pubblico:\r\n <\/p>","_et_gb_content_width":"","footnotes":""},"categories":[26,28],"tags":[],"class_list":["post-841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study-en","category-services"],"_links":{"self":[{"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/posts\/841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=841"}],"version-history":[{"count":0,"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/posts\/841\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/media\/762"}],"wp:attachment":[{"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tnetconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<\/h4>\n
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If you are interested in finding out more about total or partial outsourcing scenarios when starting up lead or demand generation, improving the thoroughness and profiling of your company CRM, in the timeframe and with the efficiency necessary for the current competitive environment<\/h4>\n
let\u2019s talk about it together<\/a><\/strong><\/h4>\n
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Contact Center Tnet: processo di lavoro<\/h2>\r\nIl Contact Center Tnet si rapporta con i propri clienti con staff predefiniti e tramite responsabili di progetto dedicati, i cd \"responsabili di campagna\", interlocutori unici per il cliente, incaricati di garantire l'efficacia e l'efficienza delle campagne. Le verifiche si tengono in tempo reale, cos\u00ec come i feedback al cliente per concordare le eventuali azioni correttive.\r\n
Contact center TNet: campagne di sviluppo commerciale<\/h2>\r\nGli obiettivi specifici delle campagne di sviluppo commerciale (sales development) possono essere diversi, supplementari o complementari, dalla fissazione di appuntamenti per la rete vendita alla raccolta di informazioni qualificate e rilevanti in funzione delle strategie commerciali coordinate con il cliente committente.\r\n\r\nDi concerto con il cliente le campagne possono essere precedute da campagne test, di benchmarking, per definire in modo analitico assieme al cliente KPI, roadmap, milestones, risorse e budget.\r\n\r\nI deliverable delle campagne del Contact Center TNet comprendono:\r\n
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Servizi ulteriori del Contact Center TNet<\/h2>\r\nOltre ai servizi di sviluppo commerciale sopra identificati, il Contact Center TNet pu\u00f2 occuparsi di campagne pi\u00f9 verticalizzate. Tra le altre:\r\n
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Se interessati ad approfondire scenari di outsourcing totale o parziale nell'avvio di attivit\u00e0 di lead o di demand generation, di miglioramento nella ricchezza e nella profilazione del vostro CRM aziendale, nelle tempistiche e con l'efficienza necessarie al contesto competitivo attuale<\/h4>\r\n
parliamone assieme<\/a><\/strong><\/h4>\r\n